FAQ

Are our products guaranteed to be 100% authentic?

We understand that Authenticity is of the most concern when purchasing a branded product from an online store. When you purchase from Europerfumes.com rest assured that:

- All of our products are guaranteed to be 100% Authentic, Original & Brand New. We DO NOT sell Fakes, Replicas or Used products in any circumstance

- We are not only an online store; you are shopping at the established, reputable, Official North America distributor of the brands we carry. We have been in business for over 20 years

- Europerfumes sources its goods directly from the Perfumer Houses we represent

- All new/unworn items are guaranteed authentic and have passed both the Perfumer Houses’ and our quality control checks.

Our mission is to vet and source the best, hardest to find niche perfume brands from Europe and all over the world with the goal of providing it to you, our customers, with the best service and at the best possible pricing.

Do any of the perfumers' houses we represent test on animals?

No, none of the brands we represent do testing on animals.

Do any of the perfumers' houses we represent have all-natural /vegan based perfumes?

Yes, we currently have Abel Odors which does all-natural vegan perfume brand and we are on constant look out to working with more brands as demand grows.

Can't decide on a perfume and would like to first try?

Our Discovery Kits / Sets were custom made to include sample vials each brands' best fragrances to assist you in your journey of discovery. Of course, if you need any further assistance, please do not hesitate to ask our team for a recommendation via our Contact Us form or call us on (201) 416-6818. Our team will be more than happy to provide a personal consultation. We’re here to assist and make your experience as pleasant as possible.

Are the fragrances more masculine or feminine?

Most of the brands and products we carry are gender neutral (unisex). However, when applicable and in our attempt to assist, if you are looking for more traditionally masculine fragrances, we recommend checking the For Him category. If you are looking for more traditionally feminine fragrances, we recommend checking the For Her category.

Payment methods?

We accept the following payment methods on this website: Mastercard, Visa, Discover, American Express, PayPal, Amazon Pay, Apple Pay, Google Pay and Samsung Pay.

Is my information safe and secure?

Absolutely, we understand your concerns regarding safety & security and we share your interests in them. At Europerfumes.com we follow strict procedures and policies to protect your privacy and provide secure online ordering.

Additionally, we use the industry standard Secure Socket Layer protocol (SSL). All the information you submit during the ordering process is automatically encrypted for security and can only be decoded by Europerfumes.com. Once you begin the checkout process your computer will automatically begin communicating with our server in secure mode.

Only browsers that support SSL protocol can be used to order online through our website. For information on how to download the latest version of your internet browser, please consult with your internet browser provider.